All online orders will be packed with clean hands. Shipped free in the US. Stay safe!
At Lulu’s Doll World & Surroundings, our mission is simple: to provide the best products and service to our customers. We take great pride in the collection of dolls and accessories we sell and our commitment to customer service.
Our online store is designed to provide you with a safe and secure environment to browse our product catalog.
We love the dolls we sell, but if you are unhappy with it we charge a 15% re-stocking Fee. Many dolls are no longer manufactured, so we cannot be responsible for slight defects. All BJD dolls can be tightly or loosely strung and therefore may not hold a perfect pose. If you should send a doll back you are responsible for return shipping and insurance. When the doll is back you will be refunded the original price minus the re-stocking fee. Thank you!